Support
TradePace Support
If something is not working as expected, contact us and include the TradePace version, device/browser, what you were trying to do and any error message you saw.
Before contacting support
- Check that you are using the current TradePace version.
- Read the Free or PRO Guide for the version you are using.
- If your journal data is important, keep a current export/backup.
- For installation issues, make sure your browser supports the PWA installation features used by your device.
Free users
The Free Guide explains the Free tier limits and the available workflow, including the current rewarded-ad conditions.
PRO users
The PRO Guide explains the PRO workflow and features for the current version.